Terms of Service

Last Updated: January 2025

1. Agreement to Terms

These Terms of Service ("Terms") govern access to and use of the AirTime Connect platform and services ("Services") provided by AirTime Connect, LLC ("ATC", "we", "us").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

If you are accessing the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Services Overview

ATC provides airline and travel-technology software, including but not limited to:

  • Passenger Service Systems (PSS)
  • APIs and integrations
  • Dashboards and operational tools
  • Related infrastructure and support services

The Services are offered exclusively for business and commercial use by airlines, charter operators, travel agencies, and enterprise partners.

3. Accounts & Authorization

  • Access is limited to users authorized by their organization.
  • You are responsible for maintaining the confidentiality of login credentials.
  • You must promptly notify ATC of any unauthorized access or security breach.
  • ATC may suspend or revoke access if account activity poses security, legal, or operational risk.

4. Acceptable Use

You agree not to:

  • Use the Services for unlawful, fraudulent, or unauthorized purposes
  • Attempt to gain unauthorized access to systems, data, or networks
  • Interfere with system performance, availability, or security
  • Share credentials with unauthorized parties
  • Reverse engineer, decompile, scrape, or copy platform functionality
  • Circumvent usage limits, safeguards, or access controls

ATC reserves the right to investigate violations and take appropriate action, including suspension or termination.

5. Data Responsibilities

a. Client Responsibilities

You are solely responsible for:

  • Lawful collection and processing of passenger or end-user data
  • Obtaining required consents and disclosures
  • Ensuring accuracy and legality of data submitted to the platform

b. ATC as Data Processor

ATC processes passenger and end-user data solely on your behalf and in accordance with your instructions and applicable agreements.

6. Intellectual Property

All software, APIs, designs, documentation, trademarks, and related materials are owned by or licensed to ATC.

Except as expressly permitted in a written agreement:

  • No license or ownership rights are granted
  • You may not copy, modify, distribute, or create derivative works

All rights not expressly granted are reserved by ATC.

7. Fees & Payment

  • Fees, billing terms, and payment obligations are defined in your applicable service agreement or order form.
  • Failure to pay may result in suspension or termination of access.
  • Fees are non-refundable unless expressly stated otherwise.

8. Service Availability & Support

ATC aims to maintain high availability but does not guarantee uninterrupted or error-free operation.

  • Scheduled maintenance may occur and will be communicated when reasonably possible.
  • ATC is not responsible for outages caused by third-party providers, force majeure events, or client-side issues.

9. Disclaimer of Warranties

The Services are provided "AS IS" and "AS AVAILABLE."

To the maximum extent permitted by law, ATC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law:

  • ATC is not liable for indirect, incidental, special, consequential, or punitive damages
  • ATC's total liability for any claim shall not exceed the fees paid by you to ATC in the twelve (12) months preceding the event giving rise to the claim

This limitation applies regardless of the legal theory asserted.

11. Indemnification

You agree to defend, indemnify, and hold harmless ATC and its officers, directors, employees, and affiliates from claims, damages, losses, and expenses arising from:

  • Your use of the Services
  • Your data or content
  • Violation of these Terms or applicable law

12. Suspension & Termination

ATC may suspend or terminate access immediately if:

  • These Terms are violated
  • Use poses legal, security, or operational risk
  • Required fees remain unpaid

Termination provisions in any governing service agreement shall control where applicable.

13. Changes to Terms

ATC may update these Terms from time to time. Updates are effective upon posting. Continued use of the Services constitutes acceptance of revised Terms.

14. Governing Law & Venue

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles.

Any disputes shall be brought exclusively in state or federal courts located in Florida.

15. Contact Information

AirTime Connect, LLC
United States
Email: legal@airtimeconnect.com